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i can not access my FTP file


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i can not access my website and can not manage my FTP files

they told me wrong username or password, like that:

Are you sure your username and password are correct? Please contact your ISP helpdesk or system administrator for help.

i change password already, but can not work.

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i can log in my cpanel

 

Unable to login to FTP server 185.27.134.11 with username b18_17969191.

Are you sure your username and password are correct? Please contact your ISP helpdesk or system administrator for help.

 

The error occured in file /var/www/html/includes/filesystem.inc.php on line 64.
  • function ftp_openconnection (/var/www/html/modules/browse/browse.inc.php on line 232)
  • function net2ftp_module_printBody (/var/www/html/includes/main.inc.php on line 325)
  • function net2ftp (/var/www/html/index.php on line 87)
    • argument 0: printBody
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