Ulti Posted May 29, 2017 Share Posted May 29, 2017 Hello there, I wasn't sure if I should create a support ticket for this so I'll post it here. I have a signup page at https://ciht.ml/signup.php. However, upon attempting to signup you receive a message that says "Posting error, please contact support". Does anyone know the reason why I am getting this error? (btw, that domain is registered in my MOFH panel) Quote Link to comment Share on other sites More sharing options...
mike Posted May 29, 2017 Share Posted May 29, 2017 5 hours ago, Ulti said: Hello there, I wasn't sure if I should create a support ticket for this so I'll post it here. I have a signup page at https://ciht.ml/signup.php. However, upon attempting to signup you receive a message that says "Posting error, please contact support". Does anyone know the reason why I am getting this error? (btw, that domain is registered in my MOFH panel) This happened to me some time ago. The problem is ( if i remember correctly ) that while you where doing changes, you deleted a .php file with a name like submit, register or something similar i cant remember right now. Once you put back that file, everything should be back and working. If you dont have a backup, go to https://myownfreehost.net/templatedemos.php and download a template, unzip it, and search for the file(s). I will post an update if i remember the name of the file. Quote Link to comment Share on other sites More sharing options...
mike Posted May 29, 2017 Share Posted May 29, 2017 @Ulti Sorry for the grammar mistakes in the post before this one ( dammit autocorrector ). The file you should be looking for is "geturl.php" Quote Link to comment Share on other sites More sharing options...
Ulti Posted May 30, 2017 Author Share Posted May 30, 2017 17 hours ago, mike said: @Ulti Sorry for the grammar mistakes in the post before this one ( dammit autocorrector ). The file you should be looking for is "geturl.php" Thank you for your reply, however, I got the geturl.php and I even replaced the signup.php file but I still get the error. Quote Link to comment Share on other sites More sharing options...
mike Posted May 31, 2017 Share Posted May 31, 2017 15 hours ago, Ulti said: Thank you for your reply, however, I got the geturl.php and I even replaced the signup.php file but I still get the error. Are you using cloudflare on that particular website, or have you change the directory of the signup file ? Quote Link to comment Share on other sites More sharing options...
Ulti Posted June 2, 2017 Author Share Posted June 2, 2017 On 2017-5-31 at 10:30 AM, mike said: Are you using cloudflare on that particular website, or have you change the directory of the signup file ? I am not using cloudflare and the signup file is in the main place. Quote Link to comment Share on other sites More sharing options...
mike Posted June 2, 2017 Share Posted June 2, 2017 1 hour ago, Ulti said: I am not using cloudflare and the signup file is in the main place. This is what i have in my directory, and it works perfectly. Check if any of the files are missing ( files like .css and such, ignore them, as they are only for style ) https://imgur.com/a/iINVQ Quote Link to comment Share on other sites More sharing options...
Ulti Posted June 5, 2017 Author Share Posted June 5, 2017 On 6/2/2017 at 3:20 PM, mike said: This is what i have in my directory, and it works perfectly. Check if any of the files are missing ( files like .css and such, ignore them, as they are only for style ) https://imgur.com/a/iINVQ I have signup.php and geturl.php Quote Link to comment Share on other sites More sharing options...
mike Posted June 5, 2017 Share Posted June 5, 2017 1 hour ago, Ulti said: I have signup.php and geturl.php Try replacing the signup, and geturl files ( with new fresh ones ). If you already have done this, make sure the domain is registered as a reseller domain on your reseller panel. But if all this fails; The only solution i see is to contact support at https://support.ifastnet.com Sorry for not being of too much use Quote Link to comment Share on other sites More sharing options...
einet Posted June 6, 2017 Share Posted June 6, 2017 Remember that the file signup.php must be in the directory of the main reseller domain if it is in another different page will not work also clarify that the file signup.php which receives response from the form order.ciht.ml/register2.php can not Make from https or give error as well as another detail that I saw on your page signup.php is the dns are not the same as where you are running that form you remember that the signup.php must be in the main domain of your reseller or Is ciht.ml or circlehost.ml You should change them to order.ciht.ml/register2.php or order.circlehost.ml/register2.php if you want to use a single form for two two domains will not work the solution is to load an identical template in your domains resellers greetings. Quote Link to comment Share on other sites More sharing options...
mike Posted June 6, 2017 Share Posted June 6, 2017 2 hours ago, einet said: Remember that the file signup.php must be in the directory of the main reseller domain if it is in another different page will not work also clarify that the file signup.php which receives response from the form order.ciht.ml/register2.php can not Make from https or give error as well as another detail that I saw on your page signup.php is the dns are not the same as where you are running that form you remember that the signup.php must be in the main domain of your reseller or Is ciht.ml or circlehost.ml You should change them to order.ciht.ml/register2.php or order.circlehost.ml/register2.php if you want to use a single form for two two domains will not work the solution is to load an identical template in your domains resellers greetings. For what i could see, he is not using ssl on the signup page, so there shouldnt be any problem with https. Quote Link to comment Share on other sites More sharing options...
Ulti Posted June 11, 2017 Author Share Posted June 11, 2017 On 6/5/2017 at 7:47 PM, mike said: Try replacing the signup, and geturl files ( with new fresh ones ). If you already have done this, make sure the domain is registered as a reseller domain on your reseller panel. But if all this fails; The only solution i see is to contact support at https://support.ifastnet.com Sorry for not being of too much use I've resolved this issue with support. Thank you for trying. Quote Link to comment Share on other sites More sharing options...
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