What Do You Think About ByetHost? Your Feedback Matters!

[Chronos]

Hi everyone! 👋

As a moderator of this community, I’d love to hear from YOU about your experiences with ByetHost free hosting. Whether you’re a long-time user, reseller or just getting started, your feedback can help us improve the platform and make it better for everyone!

Here are a few questions to guide your response. Feel free to answer as many or as few as you like — all opinions are welcome!

1. What do you like the most about ByetHost?

Is it the generous amount of resources, the easy-to-use control panel, or something else? Let us know what keeps you coming back.

2. What don’t you like about ByetHost?

Are there any features or aspects of the service that you find frustrating or limiting? Be specific — your input can help shape future improvements!

3. If you could change one thing about ByetHost, what would it be?

Whether it’s adding a new feature or tweaking an existing one, what’s the biggest thing you’d like to see improved?

4. What’s one thing you wouldn’t want to change about ByetHost?

What part of ByetHost do you think works perfectly as it is? Let’s make sure we protect what works!

5. How easy was it for you to set up your website on ByetHost?

Did you find the setup process straightforward? Were there any challenges, or did everything run smoothly?

6. Have you ever considered upgrading to iFastNet's premium hosting? Why or why not?

We’d love to hear what keeps you on the free plan or what makes the premium option appealing to you.

7. Do you use the Byet.net forum for support and community?

How helpful do you find the forum and its members? What can we do to make this community even better for you?

8. Any other suggestions or feedback?

Is there anything else you’d like to share about your experience with ByetHost or the forum? We’re always looking for ways to improve, so don’t hesitate to speak your mind!

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Thanks in advance for sharing your thoughts! Your feedback is incredibly valuable and will help us create a better experience for the entire ByetHost community. 😊

Looking forward to hearing from you all!

[Chronos]

You may use the following template to formulate your responses:

Quote

1. What do you like the most about ByetHost?
2. What don’t you like about ByetHost?
3. If you could change one thing about ByetHost, what would it be?
4. What’s one thing you wouldn’t want to change about ByetHost?
5. How easy was it for you to set up your website on ByetHost?
6. Have you ever considered upgrading to iFastNet's premium hosting? Why or why not?
7. Do you use the Byet.net forum for support and community?
8. Any other suggestions or feedback?

 

[TinkerMan]

Never used ByteHost, so can’t participate

Unless we are grouping MOFH in with this, then I can

[Burke Knight]

2 hours ago, Chronos said:

Whether you’re a long-time user, reseller or just getting started

That's why he stated what I bolded, @TinkerMan

So, yes, MOFH users can participate.

[Chronos]

4 hours ago, TinkerMan said:

Never used ByteHost, so can’t participate

Unless we are grouping MOFH in with this, then I can

As a reseller, I'm pretty sure you've had some time to play around with the free environment as well.

[TinkerMan]

Thought you meant premium (cPanel) reseller plans. 
 

1. What do you like the most about ByetHost?

Its free, and actually provides pretty good resources 
2. What don’t you like about ByetHost?

API is a little limiting (Having support to add/remove domain and databases would be nice)
3. If you could change one thing about ByetHost, what would it be?

The API
4. What’s one thing you wouldn’t want to change about ByetHost?

Pricing, current limits & ease of use
5. How easy was it for you to set up your website on ByetHost?

Not very easy. The default experience is really bad from a UI/UX perspective, and even from a brand perspective. Took quite a bit of time (I think 2 years) to get a working client area setup. 
6. Have you ever considered upgrading to iFastNet's premium hosting? Why or why not?

I have considered it, but have ultimately decided not to. There are no features that I am aware of that make it better than other hosts, and the support experience I’ve had as a reseller could be improved upon. I’m also not a fan of WHMCS (especially vanilla installs) and try to avoid it. 
7. Do you use the Byet.net forum for support and community?

I think this question is a bit biased since it’s on the forum, but yes. 
8. Any other suggestions or feedback?

Improving the API is the major suggestion I have (And I would be happy to help do so). 
 

Another is improving the suspension experience. It would be nice to be able to customize the suspension page (Even if linking to iFN is a requirement, that’s fine), and have better organization of how the callbacks are sent (there is no consistency, and stuff seems missing. Introducing a v2 callback would be nice. Again, happy to help). Being able to have more control over what accounts are suspended / unsuspended (Like being able to communicate SPAM_COMPLAINT or PHISHING over the API so if the user creates a support ticket staff know not to reactivate it. 

[TinkerMan]

On 10/1/2024 at 8:27 AM, Chronos said:

your feedback can help us improve the platform and make it better for everyone!

I have to ask, are you actually going to work with iFN to make the changes we suggest, or are you just asking to ask?

[Chronos]

4 hours ago, TinkerMan said:

I have to ask, are you actually going to work with iFN to make the changes we suggest, or are you just asking to ask?

While I'm not directly taking part in the work myself, I am actively communicating with the team regarding your feedback.