archonic Posted June 11 Share Posted June 11 Hi, does anyone know what happened to the previous SSL cert upload features in the vpanel? Recently I noticed that users were unable to manually add their ssl cert anymore for free subdomains (e.g: usersweb.resellerdomain.com). Previously I can generate ssl using zerossl and upload them manually to enable the ssl. Now on the SSL setting page, I can only see notice : This appears to be a subdomain. Subdomains have SSL automatically enabled. To access please use https://site2.resellerdomain.com without www. But in actual, the ssl wasn't there... Quote Link to comment Share on other sites More sharing options...
SpookyKipper Posted June 11 Share Posted June 11 Read this and you will know: https://forum.infinityfree.com/t/changes-to-ssl-for-free-subdomains/110169 Quote Link to comment Share on other sites More sharing options...
Burke Knight Posted June 11 Share Posted June 11 2 hours ago, SpookyKipper said: Read this and you will know: https://forum.infinityfree.com/t/changes-to-ssl-for-free-subdomains/110169 Would be nice to start topic here in the forum with that info. I could even sticky the topic. Quote Link to comment Share on other sites More sharing options...
archonic Posted June 12 Author Share Posted June 12 I read thru that IF thread but most of them were related to end user, but not reseller issues. So i posted this topic here which i think more focused on the MOFH Reseller forum. And I know most of us here also managing the free reseller account. So looking for opinions from other reseller too. I also raised support ticket asked about this new SSL implementation. This implementation is actually causing some issue on my reseller account for user that uses my custom free domain, since the support replied to me that the wildcard DNS (i believe the SSL that support *.freedomain.com) will only be assign if that domain has 100+ clients. My custom free domain actually got more than 150+ subaccounts, but i'm not sure why recently they're being cut down to 56 which made the domain not eligible for the autossl. Now my users got no way to renew their manual ssl until we actually get 100 active users. I might want to use new approach to promote user to use the existing freedomain provided by Byet if they want to enjoy autossl. Any other free reseller hoster here could share some feedback on this and also my query below? 1. How long usually an account gets deleted after being idle/non active? Quote Link to comment Share on other sites More sharing options...
SpookyKipper Posted June 12 Share Posted June 12 (edited) On 6/12/2025 at 9:24 AM, archonic said: Now my users got no way to renew their manual ssl until we actually get 100 active users. I might want to use new approach to promote user to use the existing freedomain provided by Byet if they want to enjoy autossl Yes me too, I asked iFN about it too a few days ago. I am facing the same issue as you. I asked them if they can allow manual ssl until it is eligible for autossl, and they said no. On 6/12/2025 at 9:24 AM, archonic said: How long usually an account gets deleted after being idle/non active? 20-60 days, they usually do it in batch so exact time isn't known On 6/12/2025 at 1:36 AM, Burke Knight said: Would be nice to start topic here in the forum with that info. I could even sticky the topic. You can probably sticky this one i think Edited June 13 by SpookyKipper response to BK Quote Link to comment Share on other sites More sharing options...
TinkerMan Posted June 14 Share Posted June 14 On 6/11/2025 at 8:24 PM, archonic said: com) will only be assign if that domain has 100+ clients. Really? That makes me afraid to add a new domain to my reseller account, would be pretty bad if my current domain supports SSL but the new one(s) do not. Quote Link to comment Share on other sites More sharing options...
SpookyKipper Posted June 15 Share Posted June 15 (edited) 17 hours ago, TinkerMan said: Really? That makes me afraid to add a new domain to my reseller account, would be pretty bad if my current domain supports SSL but the new one(s) do not. iFN told me it's 100 clients Edited June 15 by SpookyKipper Quote Link to comment Share on other sites More sharing options...
TinkerMan Posted June 15 Share Posted June 15 The for all domains part makes me feel a lot better about that, but they need to do something for smaller resellers, I don’t see how you are supposed to grow at all if it’s impossible to support a basic and deeply necessary feature. Quote Link to comment Share on other sites More sharing options...
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