Search the Community

Recommendation: Re-enable Access and Error logs on free hosting Hi, I've now had enough days with iFastnet to realise that the Daily Entry Process failure is super sensitive and a mystery to all. I've kept an eye on it today... logging into Wordpress admin portal saw an obvious jump, maybe 25% of the daily limit from logging in and updating a few post tags. A few hours later however the graph jumped to the red line (using remaining 75% of todays allowance in one go, although CPU usage remains < 10% for the day). I get the impression that the graphs are updated every 15-30 minutes, so I don't believe it was my login that caused it, but something big happened (high process volume, but low CPU) in that short window. I see others raising that they get suspended over this metric too. I raised it with iFastnet as a ticket, and pointed out that my Access and Error logs weren't working, so I couldn't investigate what any bot or user was doing at the time on the site. They replied that they turned off the Access and Error logs for performance reasons. I get this is a free service, but without metrics, I don't think people are able to help themselves or iFastnet. I recommend basic Access and Error logs are re-enabled, to help people understand their traffic. This would be particularly helpful to identify anything that causes sudden spikes in usage. Jay