abstractartist Posted March 19, 2018 Share Posted March 19, 2018 Hi I just opened a site and I offer free hosting. For testing I added a site and I can not add any email accounts to the subdomain name My site is abstractartist.xyz and the site I added is artsitview.abstractartist.xyz It's telling me to add a parked or addon domain. How do I do that? Quote Link to comment Share on other sites More sharing options...
mike Posted March 19, 2018 Share Posted March 19, 2018 1 hour ago, abstractartist said: Hi I just opened a site and I offer free hosting. For testing I added a site and I can not add any email accounts to the subdomain name My site is abstractartist.xyz and the site I added is artsitview.abstractartist.xyz It's telling me to add a parked or addon domain. How do I do that? Basically what its telling you, is that you need to add a domain ( as you are using a subdomain ) to your account ( not to your reseller one, but to the testing account ). What you have to do is point a domain to the NS of your hosting, and in the panel look for add-on domain ( or parked domain, that's to your preference )and add it there. Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 19, 2018 Author Share Posted March 19, 2018 Yes I added a subdomain. I joined site just like someone would do if they wanted free hosting. I added my username and other info to set up the account. Quote Link to comment Share on other sites More sharing options...
mike Posted March 19, 2018 Share Posted March 19, 2018 1 minute ago, abstractartist said: Yes I added a subdomain. I joined site just like someone would do if they wanted free hosting. I added my username and other info to set up the account. You need to add a domain. You are currently using a subdomain in your testing account, and its asking you to add a domain. Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 19, 2018 Author Share Posted March 19, 2018 So the free (Subdmain) hosting can't use the email. They need to have their own domain name, correct? If so that doesn't seem right. Because on the site it shows "10 MySQL Databases, FTP & Email accounts" Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 19, 2018 Author Share Posted March 19, 2018 Also under This Is What We Offer listing all the features It has Webmail and that doesn't even work. Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 20, 2018 Author Share Posted March 20, 2018 So when someone joins up for a free hosting account. They can't use the email like [email protected] That's not a good thing. Everyone will be asking me why they can't get the email account(s). When it states they can on the main page and under What We Offer. Because it's all got green check marks. So that's what people will want. Guess I should have looked into it better before I opened the Free Hosting. Because what you read and how it's stated isn't what you get. Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 20, 2018 Author Share Posted March 20, 2018 I understand what your saying. So the wording on the main page and the What We Offer page should be changed. Because as it reads Free Hosting gets email etc.. If Free Subdomains get one thing while Free Hosting for a domain name gets something else it should be listed that way. Is there a template or anything with information about both options? Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 20, 2018 Author Share Posted March 20, 2018 Okay I think I took care of the list under What We Offer I added the words "Domain Names Only" next to some features https://abstractartist.xyz/free-hosting.php Now I need to try and do something with the index page. Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 20, 2018 Author Share Posted March 20, 2018 Okay I think I fixed what I think needed to be change on the pages. Maybe Byet Host should do the same for a Free Hosting sites. Because they way it was kind of miss leading. I thought the free sites got email. But now I can deal with it when the question comes up. I'll just say email is for hosted Domain Names only Quote Link to comment Share on other sites More sharing options...
abstractartist Posted March 21, 2018 Author Share Posted March 21, 2018 I made the changes. So I hope that clears things up before someone joins. Now I just need to get some of my fellow artist to join Quote Link to comment Share on other sites More sharing options...
AA22Dev Posted March 22, 2018 Share Posted March 22, 2018 On 3/20/2018 at 0:52 PM, PlanetCloud said: Whoops, so it looks like that post has been removed... I know the steps but I'm afraid the admin will ban me if I share it here the post has been removed by the administrator Quote Link to comment Share on other sites More sharing options...
AA22Dev Posted March 22, 2018 Share Posted March 22, 2018 I had created that post and it was removed by the administrator. It took my alot of time . But i will take care that i should not share that type of thing here Quote Link to comment Share on other sites More sharing options...
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