Hi there,
I have been a premium-shared hosting customer for nearly 2 years, and I noticed the downtime increased significantly over the last couple of weeks. I never had any issues with the uptime of ifast servers, but now I experience downtime almost every day.
Every time my website goes down, I get a notification, and it’s mostly a 502 (bad gateway) error from Cloudflare. My website doesn’t experience heavy traffic, and I didn’t change anything in the website configuration. According to UptimeRobot and Uptime Monitor (two different companies), the website and all its subdomains go down for 5–20 minutes per day. For clarification: It really goes down; the monitoring services are accurate; I tested it.
What's the reason for this, and how can I fix it? And does anyone else have the same issue? (Should I provide the shared hosting server name?)
Thanks in advance!