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iFastNet Ticket Integration


JaiktDev

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Hey!

Here's some info which I collected in order to create tickets and reply to them (client) + receive reply info from support.

1. Create Ticket

POST URL: https://panel.myownfreehost.net/xml-api/supportnewticket.php

POST PARAMS:

  • api_user
  • api_key
  • domain_name
  • comments
  • subject
  • ipaddress

2. User Reply

POST URL:  https://panel.myownfreehost.net/xml-api/supportreplyticket.php

POST PARAMS:

  • api_key
  • api_user
  • domain_name
  • clientusername
  • ticket_id
  • comments
  • ipaddress

As for support reply. I am yet to store the post requests and params sent to the callback. The callback url is same as set in vista panel admin.

 

Thanks,

Jai.

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13 hours ago, JaiktDev said:

Hey!

Here's some info which I collected in order to create tickets and reply to them (client) + receive reply info from support.

1. Create Ticket

POST URL: https://panel.myownfreehost.net/xml-api/supportnewticket.php

POST PARAMS:

  • api_user
  • api_key
  • domain_name
  • comments
  • subject
  • ipaddress

2. User Reply

POST URL:  https://panel.myownfreehost.net/xml-api/supportreplyticket.php

POST PARAMS:

  • api_key
  • api_user
  • domain_name
  • clientusername
  • ticket_id
  • comments
  • ipaddress

As for support reply. I am yet to store the post requests and params sent to the callback. The callback url is same as set in vista panel admin.

 

Thanks,

Jai.

Got it. Thank you. 

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