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Help! I can't log into my backend on byethost

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Hi all,

here is my backend link: http://www.cynthia.byethost6.com/wp-admin/cynthia680808

and I found I couldnt log in after I upgrade wordpress to 5.6 Chinese version and here I attached the screenshot of erro page.

there doesn't show anything to show any error php file, just show I have a critical problem on website? I don't know how to fix it.

I could see my frontend is still working : cynthia.byethost6.com

however if i can't log in the backend , it's impossible for me to update my articles and photos on this website...

Is there any professionalist to let me know how to fix this delimma? I am getting crazy ...



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1 hour ago, cynthia said:


I did contact to staff and they asked me to upgrade to premium account.

However, they can't promise they will recover the error on backend. 

I do know I have to reinstall the wordpress , but this may lead to all my 2-years contents lost.  

Aren't you able to use their password reset feature? If not, have a look at this article: https://www.cloudsavvyit.com/1491/how-to-manually-reset-a-wordpress-password-in-the-database/

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