asserter Posted February 19, 2021 Share Posted February 19, 2021 Hello, I created a subdomain and uploaded the files for my website but when i visit the subdomain i get a blank page why is that ? is my subdomain active ? Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 5 minutes ago, asserter said: Hello, I created a subdomain and uploaded the files for my website but when i visit the subdomain i get a blank page why is that ? is my subdomain active ? Hey, there so sorry to hear, that do you mind sharing your subdomain so maybe i can see if anything comes up on my, end might be cache related Best Regards AHost Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 the subdomain is https://test-asserter.22web.org/ Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 29 minutes ago, AHost said: Hey, there so sorry to hear, that do you mind sharing your subdomain so maybe i can see if anything comes up on my, end might be cache related Best Regards AHost the subdomain is https://test-asserter.22web.org/ Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 Just now, asserter said: the subdomain is https://test-asserter.22web.org/ Looks like a blank .php, .html page, did you upload your script right? Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 (edited) 2 minutes ago, AHost said: Looks like a blank .php, .html page, did you upload your script right? yes i uploaded my index file to htdocs of the subdomain created in the home directory, they are the same files except they have a different database Edited February 19, 2021 by asserter Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 What script are you trying to install @asserter Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 1 minute ago, AHost said: What script are you trying to install @asserter what do you mean exactly ? i uploaded same files of the main domain asserter.byethost7.com Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 Just now, asserter said: what do you mean exactly ? i uploaded same files of the main domain asserter.byethost7.com Yea, i do see that, for the subdomain what kind of files did you upload? Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 (edited) 1 minute ago, AHost said: Yea, i do see that, for the subdomain what kind of files did you upload? i uploaded .css, .js, .php files if you mean the type. I had a domain once for which i had to modify the home directory for its subdomain, do i have to do that here ? Edited February 19, 2021 by asserter Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 I'm not really sure since i don't have access to your account information, please open a support ticket at https://support.ifastnet.com or Support Tickets in your VistaPanel once that is done, they might be able to help more then i can no guarantee though Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 2 minutes ago, AHost said: I'm not really sure since i don't have access to your account information, please open a support ticket at https://support.ifastnet.com or Support Tickets in your VistaPanel once that is done, they might be able to help more then i can no guarantee though ok i see i am still learning around here, so thanks a lot for your guidance Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 Just now, asserter said: ok i see i am still learning around here, so thanks a lot for your guidance I wish i can be more help @asserter Thanks Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 1 minute ago, AHost said: I wish i can be more help @asserter Thanks i tried to access the support it says my email already registered, is it the same email and password for this forum ? Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 No, it is not if you had a account with ifastnet before you may have made a password i would Reset Password (ifastnet.com) for further help in gaining access to support or open a ticket in your cPanel Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 1 minute ago, AHost said: No, it is not if you had a account with ifastnet before you may have made a password i would Reset Password (ifastnet.com) for further help in gaining access to support or open a ticket in your cPanel thank you all good now, i was entering a different password then i placed my cpanel password Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 Perfect, thanks Link to comment Share on other sites More sharing options...
AHost Posted February 19, 2021 Share Posted February 19, 2021 56 minutes ago, asserter said: thank you all good now, i was entering a different password then i placed my cpanel password I see you were able to get it work, is that correct? Link to comment Share on other sites More sharing options...
asserter Posted February 19, 2021 Author Share Posted February 19, 2021 7 minutes ago, AHost said: I see you were able to get it work, is that correct? yes it worked now, it seems i had an include directory error which i did not notice when i created a new file even though i enabled in the script my error reporting Link to comment Share on other sites More sharing options...
AwesomeTech Posted February 20, 2021 Share Posted February 20, 2021 Looks Great Your Site Is working and Yeah Get a Ssl from anywhere yoU like Link to comment Share on other sites More sharing options...
AHost Posted February 20, 2021 Share Posted February 20, 2021 7 hours ago, asserter said: yes it worked now, it seems i had an include directory error which i did not notice when i created a new file even though i enabled in the script my error reporting I suggest sslforfree Link to comment Share on other sites More sharing options...
asserter Posted February 20, 2021 Author Share Posted February 20, 2021 16 hours ago, AHost said: I suggest sslforfree sorry just noticed your comment ! well i tried it before but it doesnt work because it needs an email on my domain and byethost doesnt provide that Link to comment Share on other sites More sharing options...
asserter Posted February 20, 2021 Author Share Posted February 20, 2021 18 hours ago, AwesomeTech said: Looks Great Your Site Is working and Yeah Get a Ssl from anywhere yoU like thank you, sorry just noticed i have another reply Link to comment Share on other sites More sharing options...
AHost Posted February 21, 2021 Share Posted February 21, 2021 3 hours ago, asserter said: thank you, sorry just noticed i have another reply Sure you're fine enjoy Link to comment Share on other sites More sharing options...
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