Burke Knight

Yes, it is possible to upgrade the account to premium. Please sign up and file a support ticket at https://support.ifastnet.com/ They will help you to purchase a premium account and get the reseller account to be switched to it. However, this will only make the reseller site a premium account, it will have no effect on the reseller's clients. They meant the account, not just cpanel. The title seemed to explain it a bit more clearly.

You can't change it. You can add the new domain to the MOFH, or start a new reseller account using the new domain. It's really better to just add it, though.

Please sign up and file a support ticket at https://support.ifastnet.com/

That is why this was also said:

I'm not sure if that script can be used on a free hosting account. It looks like it also may be an older script, that may not have been updated for some time, meaning it may not be able to be run on the newer php versions.

Please do not reply to old posts, in the future. However, since this does seem to be a fix for the issue, until I'm told that it's invalid (I don't use Xera, so don't know) I'm going to let this post stand.

Welcome to the forum! You're probably here because you're encountering a problem - and this can put people on edge. Just remember, when you post here, that we are trying to help you - as quickly as possible. Don't get angry or frustrated, just tell us what's wrong and we'll help you work out the problem. Avoid bothering with your pride. We know just as well as anyone else that everyone makes mistakes... and sometimes they aren't your fault. If the problem was caused by something you accidentally did, that's okay... we can still help you work it out. We don't expect you to be an expert at using our web host - that would not be at all reasonable, would it? Please follow these rules when explaining the problem you are experiencing: 1. Read before you post: This means you first need to check the KnowledgeBase, and also search the hosting general boards to see if your question has not already been asked and answered. If you decide that the answer to your problem is neither in the KnowledgeBase nor in the hosting general boards, please follow the rules below when asking questions: 1. Informative subject: Make your topic's title as informative and clear as possible. Using one word like 'help!' or 'please!', or a combination of these words, ALL CAPITAL LETTERS, or strings of !!!!! will get you nowhere and it will not help people who search the forum before asking their questions. Please, be descriptive. 2. List of specifications: You should try to give as much information about your issue as possible, including details on what errors you may be having. 3. Link: Providing a link to your site will probably give the support team a better understanding of the problem and may result in faster help. (If the site is locked to public or the problem cannot be seen as a guest, you'll need to create a test account for support team members to use. 4. Problem: Provide a detailed description of the problem you are experiencing, the areas that you are having the problem in, and any error message, will help. 1. Do not bump your topics within twenty-four hours of posting. Everybody here is a volunteer. Forum members all live in different parts of the world and may be in a different time zone to you. Members will help when they can. 2. Do not start more than one topic about the same problem. Duplicate topics will be deleted or locked. 3. Please post in the correct board. When you do post about your problem, please try to post it in the appropriate section. This just helps us both understand your issue, and help you more efficiently with people who know more about the problems you're encountering. Further Tips and Advice: If you're getting database or MySQL errors, you should look at the KnowledgeBase for them first, as it may help you solve the issue without having to post at all. If this doesn't help, or you're not sure what it means, feel free to post about it here. If you're getting any kind of error message, searching for it may give you a better idea. Sometimes, though, you may come across a topic that had the same message... but is caused by a different issue. Remember, don't get tied to that necessarily being the problem, and if in doubt you can always post about it. But searching almost always helps, so don't forget to do so... It'll save you and us time, and get your problem solved more quickly. As a last note, please avoid messaging the forum staff for help, except in the cases of security related problems or where passwords are involved. You will almost always get a faster response if you post in public so you have more people who can help you. Thanks - and we hope only to help!

That right there, is number one reason the support system is in place for. To do what can't be done by the forum people. 😀

I figured it would be best idea, for premium or VPS, as there might be an issue with the server, and only support can check that.

You may wish to file a support ticket, and give them the info. They may run some tests on the server your site is on and may be able to tell you what's going on.

Saw this, and wanted to share it, in case ElkArte uses Universal.

It seems you are signed up via ProFreeHost. Have you checked with them? https://profreehost.com/forum https://profreehost.com/support

That's what I was thinking... I'm hoping that they do have a license, and it's not a nulled copy...

https://kb.ifastnet.com/index.php?/category/50/0/10/MyOwnFreeHost-Reseller/